Do multiple small issues constitute a major failure for a refund? This depends on a few factors.

• The nature of the issues: Are they purely cosmetic (scratches, dents) or do they affect the functionality of the product? Was the product sold as a factory second? 
• The severity of the issues: Are the issues minor annoyances or do they significantly hinder the product's intended use? while annoying if they can be fixed or repaired in a timely manner this doesn't mean a refund is always necessary. 
• The number of issues: While one small issue might be tolerable, a combination of several issues could be considered a major failure. Again if they can be rectified in a timely manner this doesn't always mean the consumer gets a refund. 
• Consumer protection laws: These vary by region, but most countries have regulations outlining what constitutes a major failure for a product.

Here's a breakdown of how these factors might influence the outcome:

Scenario 1: Mostly Cosmetic Issues

• A few minor scratches or dents are unlikely to be considered a major failure, especially if the product functions perfectly.

Scenario 2: Functional Issues Combined with Cosmetic Issues

• If the product has several minor functional issues (e.g., loose buttons, flickering screen) alongside cosmetic flaws, it might be considered a major failure, especially if these issues significantly impact its usability.

Scenario 3: Numerous Minor Issues

• Even if each individual issue is minor, a large number of problems can collectively become a major failure. For instance, a garment with multiple loose stitches, uneven seams, and a button about to fall off might be considered faulty.

Consumer Protection Laws:

It's important to understand the consumer protection laws in your region. These laws typically define what constitutes a major failure and outline the consumer's rights to refunds or replacements in such situations. Here are some keywords to use in your online search:

• Consumer Guarantees Act (Australia)
• Sale of Goods Act (UK)
• Magnuson-Moss Warranty Act (USA)

Recommendation:

• If you're facing multiple small issues with a product, gather details about the specific problems and research your consumer protection laws.
• Consider contacting the retailer to discuss a resolution (repair, replacement, or refund) before taking further action.
• If you're unsure whether the issues constitute a major failure, consulting a consumer advisory group, like Australian Business and Consumer Advisory might be helpful to understand your rights. .